FAQ

Frequently Asked Questions

Orders & Shipping

• How do I place an order?
• How long does shipping take?
• Do you ship internationally?
• How can I track my order?
• Can I change or cancel my order after placing it?
• What shipping carriers do you use?

Returns & Exchanges

• What is your return policy?
• How do I request a return or exchange?
• Who pays for return shipping?
• How long does it take to receive a refund?
• Are there items that cannot be returned?

Products & Inventory

• Are your products authentic?
• How do I know which size to order?
• What if an item is out of stock?
• Do you offer bulk or agency pricing?
• Where are your products sourced from?

Payment & Security

• What payment methods do you accept?
• Is my payment information secure?
• Do you charge sales tax?
• Can I use multiple payment methods on one order?

Account & General

• Do I need an account to place an order?
• How do I contact customer support?
• Do you have a physical store?
• How can I become a reseller or dealer?
• Do you offer warranties on your products?

Still have questions?

Our team is here to help. Reach out and we will get back to you as soon as possible.

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Restricted Products Notice

This site sells body armor and related protective equipment.

By entering, you confirm that you are 18 years of age or older, that you are not prohibited under 18 U.S.C. § 931 or any state law from purchasing or possessing body armor, and that you are ordering for a lawful purpose.

Body armor cannot be shipped to all destinations. Restricted states are enforced at checkout. We do not ship or export body armor outside the United States — these products are controlled under U.S. export law (ITAR and/or EAR), and export without prior U.S. Government authorization is a federal crime.